You can return within 10 days, but 15% re-stocking fee will apply. Returned items must be in NEW, UNUSED, RESELLABLE condition and in their original packaging. Due to infectious skin diseases and other health conditions, we don't accept returns on bathroom products and items that were in contact with the skin. All rented equipment need to be disinfected, thus there is no refund on rentals. 7% rental cancelation fee. Used equipment sales are final. Any damages on rental equipment will be charged to the cc on file. No refunds or returns on special orders.